Privacy Policy

Zinake Socials

Effective Date: 1st January 2026

Zinake Socials (“Zinake”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use Zinake Socials, a social media management platform that allows users to manage multiple social media accounts in one place through a subscription or by assigning account management to Zinake.

By using our platform, website, or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Email address

• Phone number

• Company or business name

• Billing and subscription details

• Login credentials (stored securely and encrypted)

b) Social Media Account Information

When you connect your social media accounts to Zinake Socials, we may access:

• Account names and IDs

• Profile information

• Page or account analytics

• Posts, captions, and media you upload or schedule

• Permissions granted through official social media APIs

We do not collect passwords for your social media accounts. Authentication is handled through secure authorization methods provided by each platform.

c) Usage and Technical Data

• IP address

• Browser type and device information

• Log files and timestamps

• Pages visited and features used

2. How We Use Your Information

We use the collected information to:

• Provide and operate the Zinake Socials platform

• Manage subscriptions and payments

• Enable posting, scheduling, and analytics across social media accounts

• Perform social media management services when assigned to Zinake

• Communicate with you regarding updates, support, or service notices

• Improve platform performance, security, and user experience

• Comply with legal and regulatory requirements

3. Delegated Social Media Management

If you assign management of your social media accounts to Zinake:

• Our authorized staff may access your connected accounts strictly for service delivery

• Access is limited to agreed-upon tasks such as posting, responding, reporting, or analytics

• We do not claim ownership of your content or accounts

• All actions are performed in accordance with your instructions and subscription plan

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your data only with:

• Trusted third-party service providers (e.g., hosting, payment processors)

• Social media platforms through their official APIs

• Legal or regulatory authorities when required by law

All third parties are required to maintain appropriate data protection standards.

5. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

• Secure servers and encrypted connections (SSL)

• Restricted access to user data

• Regular system monitoring and updates

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information:

• For as long as your account is active

• As required to provide our services

• As necessary to comply with legal obligations

You may request deletion of your account and associated data, subject to legal and operational requirements.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for certain data processing

• Object to or restrict processing

Requests can be made by contacting us using the details below.

8. Cookies and Tracking

Zinake Socials may use cookies and similar technologies to:

• Maintain user sessions

• Improve platform functionality

• Analyze usage trends

You can control cookies through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

10. Children’s Privacy

Zinake Socials is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Zinake Socials
Email: info@socials.zinake.com
Website: https://socials.zinake.com